UniFi

Connect a UniFi controller and access point

Verify controller ownership, adopt the AP, configure the customer network, and test the supported voucher or portal path.

12 minutesFor techniciansUbiquiti UniFiUpdated Sep 27, 2026

Before you start

  • Confirm the UniFi console or controller owns the intended AP.
  • Use a controller account or API credential with only the permissions required for the target site.
  • Identify the exact UniFi site and customer SSID.

Procedure

Follow these steps in order

1

Bring the controller online

Open the UniFi console, confirm the AP is adopted and Online, and resolve firmware, inform, or adoption problems before adding K7abeer.

2

Prepare the customer network

Create or select the customer SSID, VLAN or network, DHCP path, security mode, and guest or captive-portal policy.

3

Add the controller connection

In K7abeer, choose UniFi and enter the approved controller URL and credentials or token. Select the exact site instead of relying on a duplicate display name.

4

Verify device identity

Run Check connection and compare the controller, site, AP model, MAC, and branch with the physical installation.

5

Apply only supported controls

K7abeer exposes voucher and captive-portal operations only when the connected controller and site report the required capability.

6

Test with a new client

Connect a fresh phone, confirm DHCP and DNS, open the portal when enabled, authenticate, and verify the intended time and speed policy.

Verify success

  • The AP remains Online in the selected UniFi site.
  • K7abeer shows the same controller site and AP identity.
  • A new client reaches the intended network and portal.
  • Unsupported controls remain unavailable instead of silently failing.

Troubleshooting

The AP is missing

Confirm it is adopted into the selected UniFi site, the API identity can read that site, and the controller URL is reachable from the configured connection mode.

Voucher or portal controls are unavailable

The active controller mode may not expose a validated enforcement API. Use the controller-supported portal path or the gateway that performs customer authentication.

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