Before you start
- Install the signed and notarized K7abeer desktop app from the official Downloads page.
- Connect the computer to the same LAN as the router or AP.
- Know the correct private management address and credentials.
Procedure
Follow these steps in order
Open and sign in
Launch the desktop app, sign in to the correct customer workspace, and leave it running while performing local device operations.
Confirm the local route
Open or ping the private address from the computer. A 192.168.x.x, 10.x.x.x, or 172.16-31.x.x address must respond from this LAN before K7abeer can use it.
Select desktop or local connection
Open the intended branch and device, choose the local desktop connection mode, and enter the LAN management address.
Run a read-only check
Verify vendor, model, serial or MAC, and current configuration before allowing writes.
Keep remote and local status separate
A local desktop check does not create continuous cloud monitoring. Configure K7abeer Remote Access or a supported vendor cloud when ongoing remote operation is required.
Verify success
- The desktop app reports the intended workspace and local connection.
- The discovered identity matches the physical device.
- The local address works without public port forwarding.
Troubleshooting
The LAN address does not answer
Confirm WiFi or Ethernet, gateway and subnet, device address, local firewall, VPN, and that the device management service is enabled.
The cloud still reports Offline
Desktop reachability is local and temporary. Enable a supported remote path for continuous cloud checks, or treat the device as locally observed.
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